Meet Senior Decision Makers From:

  • E-Commerce Retailers
  • Omni-Channel Retailers
  • Bricks & Mortar Retailers Moving Into E-Commerce
  • Brands With E-Commerce Operations

With The Following Job Titles:

Director, Head Of, Managers, Project Leads Of:
  • Fulfilment
  • Logistics
  • Supply Chain
  • Distribution
  • Inventory
  • E-Commerce
  • Omni-Channel
  • Multi-Channel

Plus Providers Of:

  • E-Commerce Fulfilment Services
  • 3PLs
  • Shipping Services
  • Courier Services
  • Fulfilment & Supply Chain Software
  • Warehousing & Storage Services
  • Data Extraction Services
  • Picking & Packing Services
  • Inventory / Stock Management Services
  • Tracing / Tracking Software
  • Response Handling Services
  • Reverse Logistics Services
  • Supply Chain & Inventory Consultancy



The first e-commerce congress specifically designed for supply chain, logistics & fulfilment professionals...

...will be dedicated to evaluating practical solutions for meeting e-commerce and omni-channel customer delivery expectations. Consisting of 100% real life case studies from retailers, attendees will gain insight into:

MEETING CUSTOMER EXPECTATIONS: Comprehensively investigating e-commerce customer expectations for availability, visibility, and customer service, to determine the optimal fulfilment strategy for meeting them

DEMAND FORECASTING: Assessing the latest solutions in e-commerce demand forecasting to enhance customer behaviour predictability, manage inventory, ensure availability and develop commercially viable, responsive distribution networks

ADAPTING BRICKS & MORTAR OPERATIONS TO E-COMMERCE DEMANDS: Detailing steps to grow omni-channel retail operations through creating synergies between store and online operations

INTEGRATING TECHNOLOGY ACROSS MULTIPLE PLATFORMS: Exploring strategies to economically integrate IT solutions and supply chain operations across different retail operations to develop scalable yet flexible omni-channel systems

3PL RELATIONSHIP MANAGEMENT: Evaluating strategies and technologies for selecting and communicating with 3rd party logistics providers to reduce lead times, improve reliability and enhance visibility in e-commerce and omni-channel operations

NEW & ALTERNATIVE DELIVERY OPTIONS: Evaluating the latest distribution business models for meeting the unique requirements of e-commerce and omni-channel customers, including:

  • Click & Collect
  • Dark Stores
  • Storage Lockers

IT & SOFTWARE DEVELOPMENT: Implementing IT architecture andplanning control systems for inventory and SCM to reduce inaccuracy, integrate dataand cost-effectively design omni-channel distribution networks


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